Telephone Consultations – Update
From 1st October 2020, Telehealth Consultations will no longer be routinely bulk-billed for all patients.
Medicare Patients with a Centerlink Health Care or Pension Card, or children under 16 will continue to be bulk-billed for Telehealth, provided they have attended the clinic for a Face-to-Face Appointment in the last 12 months.
A Private Fee will apply for all other telehealth consultations. After the Medicare Rebate, patients will be out of pocket $33 regardless of consultation length.
Payment will be collected prior to the consultation, via a secure payment request we send from Hotdoc, or over the phone. Medicare rebates will be processed online to save you hassle.
Bulk Billing Policy:
Patients with a valid Medicare card will be bulk billed for their booked consultation between Monday – Friday only.
See below sample medicare card.
Our practice is primarily by appointments. We do accept walk-ins, but these consults will incur a standard fee (Note: discounted fee is not applicable).
For booked appointments on Weekends and Public Holidays, patients are eligible for a Discounted Private Fee if they are under 16 years of age or have a valid NSW Government concession card.
See image for applicable cards.
We have EFTPOS and Medicare Easyclaim available for on the spot Medicare rebates.
For patients without Medicare, your consult will be privately charged depending on duration and complexity of the consultation.
Appointments on Weekends and Public Holidays are Privately Billed. A Discounted Private fee is applicable to children under 16 years of age, pension and concession card holders for booked appointments only on Weekends and Public Holidays. Please note that the discounted fee is not applicable to walk-ins on weekends or public holidays.
The table below shows our current prices. An after hours consult is any appointment after 1 pm on Saturdays, all day Sundays and all day Public Holidays.
** A complete fee list is available at reception.
Due to recent Medicare changes, new patients and patients who have not attended the practice for a face – face consult within the last 12 months will no longer be able to receive a Medicare rebate for their telehealth consult.
- People under the age of 12 months
- People who are experiencing homelessness
** A non-rebatable upfront fee of $45 on weekday’s and $65 on weekends will apply if you wish to proceed.
Non Attendance Policy:
Please note that a Non-Attendance Fee of $20 is payable if a patient does not attend their appointment or if the appointment is cancelled with less than two hours notice.
Vaccines & Procedural Fees:
For all vaccination and procedural costs please ask one of our friendly receptionists. Your doctor will explain any additional costs to you and obtain your consent prior to receiving treatment.
- Any consultations requiring additional services may be charged a procedural equipment fee of between $10 – $100.
- Travel vaccines will incur a private fee also for the purchase of the vaccine as they are not covered by Medicare but the consultation is Bulk Billed if booked on a weekday (private billing for consultations booked on weekends)
Pre-employment medical assessments and other medical assessments are also privately billed. The cost will depend on the length and complexity of the medical assessment. Reception are able to give a price guide but cost will be determined by the doctor at time of consult.
Women’s Health Check (Pap Smear):
Private Billing applies to all Women’s Health Checks (Cervical Screening Test or Pap Smears). There will be an out of pocket fee of between $44.80- $58.05 depending on complexity and length of consultation and procedure.